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Sunday 19 August 2018
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Update: The Patient is the New Payer

Update: The Patient is the New Payer

Update: The Patient is the New Payer

TODAYS GUEST Jonathan WiikPrincipal, TransUnion Healthcare

Jonathan re-joined us to discuss what’s happened since our interview last year when he released his new, Healthcare Revolution: The Patient is the New Payer.  Specifically, we discussed the following with Jonathan:

  1. (4:49) Jonathan, it’s been a year since you released your book, ‘Healthcare Revolution: The Patient is the New Payer’what has changed since we chatted last year?
  2. (6:44) Have providers made any significant progress in addressing this new reality?
  3. (11:28) You just came out with a new analysis that shows in fact that patient balances after insurance continue to increase in 2018, driving bad debt and uncompensated care – what are the challenges and risks here?
  4. (15:52) What are some ways that TransUnion Healthcare is helping providers to combat the revolution?
  5. (18:30) What can consumers do to cope?
  6. (22:11) What have I missed? What else is top of mind at TransUnion Healthcare that we have not yet discussed?

Click here for more information and to purchase the book.

About Jonathan Wiik

Jonathan Wiik has over 20 years’ experience in healthcare, and he has worked in both the acute care and insurance setting. He has a Bachelor’s Degree in Sports Medicine and holds two Master’s Degrees – one in Healthcare Administration, and one in Business Jonathan actively serves on the Colorado HFMA Board and is President of the Board of Directors at an Assisted Living facility in Boulder, CO.

Mr. Wiik has spoken at several national and state events and has developed several nationally-recognized programs in Point-of-Service (POS) Collections, financial clearance, and sharing best practices in hospital operations. Jonathan currently serves as a Principal at TransUnion, in the Healthcare Solutions Division.
Jonathan enjoys spending time with his family in Colorado, has a wonderful wife and two very energetic red-headed boys. He enjoys doing anything in outdoors and is a certified whitewater rafting guide instructor. He also enjoys traveling and has visited several continents – Including a 6-month stay in Antarctica and the South Pole.

Joe Lavelle
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Joe Lavelle

Editor-in-Chief, Healthcare at intrepidNow
JOE LAVELLE is a Healthcare Management and Technology Consultant with a record of successfully meeting the business and technology challenges of diverse organizations including health plans, health delivery networks, and health care companies for 25 years. Joe worked his way up through Cap Gemini and Andersen Consulting to the partner/VP level of at First Consulting Group, Technology Solutions Group and Santa Rosa Consulting. After running his own company, Results First Consulting, for 12 years Joe Co-Founded intrepidNow with Todd Schnick to create incredible content to dramatically improve the sales and marketing efforts of their clients.
Joe Lavelle
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JOE LAVELLE is a Healthcare Management and Technology Consultant with a record of successfully meeting the business and technology challenges of diverse organizations including health plans, health delivery networks, and health care companies for 25 years. Joe worked his way up through Cap Gemini and Andersen Consulting to the partner/VP level of at First Consulting Group, Technology Solutions Group and Santa Rosa Consulting. After running his own company, Results First Consulting, for 12 years Joe Co-Founded intrepidNow with Todd Schnick to create incredible content to dramatically improve the sales and marketing efforts of their clients.


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