Organizations know they waste time, but they probably don’t realize HOW and WHY they waste so much time, and poor communications is likely the root cause of most of the waste. Today, we discuss how to get back time in Episode 4, with my co-host, Louise Dickmeyer!
Today’s Guest: Tom McCoy, Executive Director, Employee Engagement Institute.
1. Effective communication does save an organization valuable time.
2. “By wasting time, we don’t mean sitting around, twiddling our thumbs…”
3. Employees often want to put their best foot forward, but if they are confused or uncertain about how to move forward, they will cost the organization time.
4. Getting your employees to want to “pull this information!”
6. “It all begins with creating an effective communications strategy…”
7. Get people the what they need to know, when they need to know it…
8. Information is one thing, attaining information that people can take meaningful action with is quite another…
9. “The gamification of technology…”
10. Communication is important at any time, but especially when the organization is going through massive change…
11. Most organizations are more worried about tasks and accomplishments than the actual people involved…
12. “You have to access information, yes, but more importantly, you have to ACT on information…”
13. How does management begin this process of message transformation?
14. “You don’t know if people are paying attention to you or not…” This is how you lose time…
15. It’s one thing to make information accessible, it’s quite another to get people to want to access it and do something meaningful with it…”
Today’s guest: Tom McCoy
Thomas J. McCoy is Executive Director of the Employee Engagement Institute.
Since 1978 he has been a thought leader in the field of compensation and employee engagement. He has developed incentive-driven, high performance cultures for corporations and private companies in the United States, Europe and South America.
He has been quoted in Newsweek, featured in the Wall Street Journal and nominated for SHRM’s Michael J. Losey award. He designed and taught a High Performance Workplace seminar at George Washington University and is a frequent conference speaker.
Complete Series Outline
Episode 1: Intro – why does this matter? What are the results of NOT focusing on this? What are the pain points?
Episode 2: What is the ROI of owning your culture and better facilitating internal communications?
Episode 3: A necessary shift – From process to people.
Episode 4: Getting back time: How this focus actually saves time in the long run.
Episode 5: How the technology can work (not complicated, easy to integrate with CRM, easy to implement/train).
Episode 6: How this drives business forward – Helping the entire organization understand how to move the KPIs.
Louise is a member of the PDP ownership team, and was formerly President and CEO of the Minneapolis Regional Chamber of Commerce, member of Taylor Corporation Strategic Accounts group, and National Director of Marketing for Scholarship America. She is a 2013 Minnesota Business Magazine Real Power 50 Award Recipient, and has been recognized as The Business Journal (Minneapolis) Twin Cities’ 25 Most Influential Women, The Minneapolis Star Tribune’s – People to Watch. Dickmeyer is the author of two books, No Risk No Reward: Mergers of Membership Associations and Nonprofits, and, ENGAGE!: Essays on the Path to Higher Productivity through Effective Employee Communications. Dickmeyer holds a Bachelor degree from Minnesota State University, Mankato and a Master Degree from Regis University in Denver, Colorado.